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Contact Information
Have a question about our products, wholesale opportunities, or anything else? Our team is here to help. Reach out through any of the channels below.
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Headquarters1288 West Hastings Street, Suite 600
Vancouver, BC V6E 3Z1, Canada -
Phone
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Business HoursMon — Fri: 9:00 AM — 6:00 PM PST
Sat — Sun: Closed
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Fill out the form below and our team will get back to you within 24 hours.
OUR OFFICES
Global Presence
With offices across three continents, we’re always close to our partners and customers.
Canada
Vancouver HQ
Address: 1288 West Hastings Street, Suite 600, Vancouver, BC V6E 3Z1
Phone: +1 (604) 555-1234
Email: vancouver@royal-nutritional.com
Phone: +1 (604) 555-1234
Email: vancouver@royal-nutritional.com
China
Shanghai Office
Address: 188 Nanjing West Road, Jing’an District, Shanghai 200003
Phone: +86 21 6888 1234
Email: shanghai@royal-nutritional.com
Phone: +86 21 6888 1234
Email: shanghai@royal-nutritional.com
Japan
Tokyo Office
Address: 2-4-1 Marunouchi, Chiyoda-ku, Tokyo 100-0005
Phone: +81 3 6888 1234
Email: tokyo@royal-nutritional.com
Phone: +81 3 6888 1234
Email: tokyo@royal-nutritional.com
OUR TEAM
Meet the People Behind Royal Nutritional
Our leadership team is passionate about health, dedicated to service, and always ready to connect.
FAQ
Frequently Asked Questions
What are your shipping options and delivery times? +
We offer standard shipping (5-7 business days), express shipping (2-3 business days), and overnight delivery for domestic orders. International shipping typically takes 7-14 business days depending on destination. Free shipping is available on all orders over $99.
What is your return and refund policy? +
We offer a 30-day satisfaction guarantee on all products. If you’re not completely satisfied, contact our team within 30 days of purchase for a full refund or exchange. Products must be unopened and in original packaging for a full refund. Opened products may qualify for a partial refund.
Do you offer wholesale or bulk pricing? +
Yes, we offer competitive wholesale pricing for retailers, clinics, and distributors. Minimum order quantities start at 50 units per SKU. Contact our wholesale team at wholesale@royal-nutritional.com or fill out the contact form above with your business details and we’ll get back to you within 24 hours.
Can I track my order after it ships? +
Absolutely. Once your order ships, you’ll receive a confirmation email with a tracking number and a link to track your package in real-time. You can also log into your account on our website to view order status and tracking information at any time.
Do you ship internationally? +
Yes, we ship to over 40 countries worldwide. International shipping rates and delivery times vary by destination. Please note that customs duties and import taxes may apply depending on your country’s regulations. These charges are the responsibility of the recipient.
How can I become a brand partner or distributor? +
We’re always looking for passionate partners who share our commitment to quality marine nutrition. To apply, send us an email at partners@royal-nutritional.com with your company profile, market coverage, and business goals. Our partnerships team will review your application and schedule a call within 48 hours.
Let’s Build Something Great Together
Whether you have a question, a partnership idea, or just want to say hello — we’re always happy to connect.